Writing about Second Life-based drama last week, many readers didn't like my suggestion that a Reddit-like upvote/downvote-driven Karma system would work relatively well to improve the user community. Sample:
The karma system would literally be used as a tool to create an even more toxic locale on any type of forums, Reddit or non-Reddit and would be akin to the old IGN Vault Boards as there would be Nazi Moderators and their favorites; as well as those who would get banned from there just because they said one thing wrong or didn't kiss anyone's ass…
The hive-mind would dominate a Reddit-like karma system, as far as governance goes… Imagine, how banal events such as "crappy lil club drama" would play out if there were a Reddit-like karma system. You would see everyday disputes devolve into disciplinary action.
And maybe that's all true, but let's start with a salient point:
Reddit's karma system works. Yes it's often abused (as is any social system), but it remains utterly instrumental to making Reddit one of the most popular sites on the Internet.
The other point: There are relatively simple ways to minimize abuse of a karma system while rewarding great content and users and encouraging them to keep coming back to the world.
Here's how:
- Karma points should be anonymously bestowed: That way, you don't know who gave you a positive or negative karma point, which would only inspire drama — or about as bad, create an obligation to reciprocate.
- Karma points should be registered by system after a random time delay/cooldown period: This will also mask who gave karma points to whom. (An 8-12 hour delay is probably sufficient.)
- The ability to bestow karma should be limited based on account age and rate of user activity: Cap the number of karma points any one user can give out per month, based on the age of their user account, and how often they log in. New/low activity users have very little karma to bestow; active veterans, quite a lot.
- Only very high karma users can downvote other users. This insures that downvotes are reserved only to established, proven, and active users.
- Karma should be magical, not numerical: Distinguishing it from Reddit’s number-based karma, virtual world karma should be immersive and part of the experience — symbolized by, for example, special colors on an avatar’s nametag, or even unique sound effects, when a high karma user appears on the scene. (VRChat has a color/shape-coded karma badge system for well-optimized avatars.)
- Keep the karma algorithm secret and frequently tweaked: This is probably the most important function of a good karma system — to prevent it from being gamed, users should never precisely know how or when points are given or taken away. And like any other MMO game system, it should be quietly altered on a regular basis, based on user analytics.
This is an improved version of the karmic system I proposed back in 2012, which provoked some pushback from SL users. But since then, virtual worlds like ROBLOX and VRChat with their karma/upvote systems have become massive, while SL has remained stagnant. So while we don't know if a karmic system would help an aging virtual world like Second Life, we know not having one definitely doesn't.
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