IMPORTANT NOTE: I wrote this post prior to Thursday’s news, and is not directly related to that or any other specific company or situation. Please read it only as important background information to help explain why, generally speaking, companies often don’t address internal controversies in public.
I’ve seen various controversies within the virtual world/gaming user community light up across social media over the years, some of them involving serious (if unconfirmed) allegations involving the companies themselves.
When this happens, it sometimes leads angry user community members to ask: “Why isn’t the company announcing anything about these allegations publicly?”
Speaking very generally — and this reflects my own experience working for various virtual world/online gaming companies over the years, when situations like this happen — there’s often a very good reason for the radio silence.
Here’s some considerations that often come up in cases like this:



